Project
Primer Paso
A multilingual mobile-first screener for Spain’s 2026 extraordinary regularisation process.
Project links
What It Is
Primer Paso is a first step through a process designed to be hard to read, hard to navigate, and easy to get lost in.
It helps people understand whether the 2026 extraordinary regularisation process may apply to their situation, what documents or evidence they may need, and when it makes more sense to seek human support instead of pushing through alone.
It is not the official government application. It does not make legal decisions. It does not pretend bureaucracy is neutral. It is a public-interest triage tool built to make a high-stakes process more legible, more navigable, and a bit less punishing.
How It Works
Primer Paso asks one question at a time, in multiple languages, on a phone-friendly flow that does not require creating an account.
It gathers only the information needed for an initial orientation: timeline, continuity of stay, asylum history where relevant, identity papers, evidence, and any signs that a case may be too complex or risky for generic guidance.
From there, it produces a cautious result. That might mean the official route looks plausible, that more evidence may be needed first, or that the person should speak with a collaborating organisation or specialist before going further.
Before showing the result, it lets people review and change their answers. It can also generate a handover summary, so the next conversation does not have to begin from zero.
Why It Matters
Administrative systems routinely offload their complexity onto the people least equipped to absorb it. The result is wasted time, avoidable confusion, unnecessary fear, and support organisations forced to spend their energy untangling the same first layer of chaos again and again.
Primer Paso exists to interrupt that pattern.
It helps people get oriented before they hit a wall. It helps support workers start from a clearer picture. And it treats access not as a matter of nicer interface alone, but as a question of power: who can understand a process, who can act in time, and who gets left behind by systems built to be difficult.
At its core, Primer Paso is about making the first step less opaque, less isolating, and more usable.